scopesky has three network operation centers in separate geographical regions within Iraq to provide customer care services 24/7 using various communication methods such as email, ticketing system, and call center.
What is a Network Operations Center (NOC)
Network operations refer to the activities carried out by internal network staff or third parties relied upon by companies and service providers to monitor, manage, and respond to alerts regarding network availability and performance.
Typically, a Network Operations Center, often referred to as NOC, is a centralized location where network operations staff provide supervision, monitoring, and management 24/7 for the network, servers, databases, firewalls, hardware, and related external services.